Testing wmi

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To test WMI you can use a utility installed by Microsoft for support of its WMI stack.

Go to Start > Run and type following command

wbemtest


This will open a new window similar as following

Wmi tester2.png

Click on the Connect button. A new window will open.


Wmi tester3.png

In the above window enter the following string in the Namespace field:

\\IP\root\cimv2

where IP is the IP address or name of the remote server you want to connect to

In the User field enter the Username of an Admin account of the remote system; in the Password field enter the password.

Click then on the Connect button to connect to the system.


2 possible situations can now happen:

1. If the connection fails, then a Window like that will be shown:

Wmi tester5.png

An access is denied error isn't easy to resolve and is located somewhere in the security. The ServersCheck knowledge base has a few articles regarding RPC and Access Denied errors.

- http://support.microsoft.com/kb/875605

- http://support.microsoft.com/kb/242361

- http://support.microsoft.com/kb/840634

- http://support.microsoft.com/kb/914023


If above doesn't resolve, then best recommendation is to contact Microsoft support so that they can help you resolve the issue (on site or off site depending on your support agreement).


2. A succesfull connection will result in following screen:

Wmi tester4.png

If the error still persists in the ServersCheck Monitoring Software but works in the above test, then the issue is very likely to be the configuration of the services:

Configuring Service for Windows Checks